Contact Us

We’re passionate Pet Lovers ourselves and would love to answer any questions or concerns you might have about ACANA. Get in touch with our Customer Care team as listed below.


Review our FAQ page for comprehensive answers to Pet Lovers most frequently asked questions.


Call us

Toll free within North America

Monday – Friday: 7:30 a.m. – 4 p.m. MST

Contact ACANA Customer Care

* indicates required field

Call ACANA Customer Service

ACANA Customer Service can be reached Monday - Friday 7 a.m. - 5 p.m. and Saturday 8 a.m. - 5 p.m. MST (UTC -6)

Toll Free (within North America) - 1-877-939-0006

We look forward to speaking with you and love receiving feedback from our customers!

Thank you for your submission

Thank you for taking the time to contact the Customer Care department at Champion Petfoods. Your questions and feedback are important to us, and we will reply to your email within 3 business days. The FAQ sections of our website contains comprehensive answers to many questions, and may have the information that you are looking for in the meantime.